Beranda > Error > The action to connect to ISA Server report data collector on array member failed

The action to connect to ISA Server report data collector on array member failed

Generate report pada ISA selalu gagal dengan error:

The action to connect to ISA Server report data collector on array member <array member > failed.  The error description is: The server threw an exception.
. Use the source location 1201.414.5.0.5720.157 to report the failure.

Dan jika dicek pada even viewer bagian application adalah :

Event Type: Error
Event Source: Microsoft ISA Server Report Generator
Event Category: None
Event ID: 21000
Date:  9/27/2007
Time:  4:04:07 PM
User:  N/A
Computer: <array member >
Description:
The action to connect to ISA Server report data collector on array member <array member > failed.  The error description is: The server threw an exception.
. Use the source location 1201.414.5.0.5720.157 to report the failure.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 05 01 01 80               …€

Event Type: Error
Event Source: Microsoft ISA Server Report Generator
Event Category: None
Event ID: 21022
Date:  9/27/2007
Time:  4:04:07 PM
User:  N/A
Computer: <array member >
Description:
The action to summarize all period summaries from the array, into report “Weekly” failed. The error description is: Unspecified error
. Use the source location 1200.193.5.0.5720.157 to report the failure.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 05 40 00 80               .@.€

Ehmm,.. ada apa gerangan, kok gak bisa connect ya?

Saya cek semua service yang berhubungan dengan ISA, sudah normal. Kemudian saya cek user credential yang digunakan ISA reporting, tidak ke-lock dan juga sudah benar passwordnya.

Cari tahu dengan googling,

link pertama http://www.eggheadcafe.com/software/aspnet/29377948/reports-not-generating.aspx

Disini diterangkan, jika menggunakan ISA 2000, sebaiknya janagn menggunakan user credential, biarkan blank.

Saya lewat karena yang kami punya ISA 2006, dan ketemu link berikut http://social.technet.microsoft.com/Forums/en-US/Forefrontedgegeneral/thread/7f1ea170-947b-43ba-9679-6cab551340b4/

Katanya, download Supportability Update package For ISA Server 2006 dari link ini : http://support.microsoft.com/?kbid=939455.

Ehm, kayaknya gak salah kalau saya coba, karena dilihat dari fungsinya juga lumayan bagus

  • Improvements to the ISA Server Management console. These improvements include a new Troubleshooting node.
  • Improved log viewing functionality.
  • Additional log filter functionality.
  • Diagnostic logging. Over 200 new diagnostic logging events are provided.
  • Integration with Microsoft ISA Server Best Practices Analyzer Tool

Saya download dan install file tersebut pada Server ISA yang bermasalah, dan alhamdulillah berhasil ketika saya coba generate ulang report-nya.

Note:

Sebaiknya sebelum install kenali dulu sever kita sebelumnya, salah satunya dengan melihat add/remove program, kalau perlu capture. Jika setelah installasi timbul masalah, kita dapat menguninstall program yang memang sebelumnya tidak ada.

Semoga bermanfaat,

Nana Sutisna

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